Work out what you need to say
We decide what people need to understand and what the organization can support. Then we agree on a clear direction.
Strategic Communications
The product may be strong. The research may be important. The decision may make sense inside the organization.
But the explanation is too technical. Different people are telling different versions of the story. Or the communications have started before leadership has agreed on what it wants people to understand.
I help organizations work out what they need to say. Then I help them say it.
The organization is hard to understand or distinguish.
A launch, announcement or financing event is approaching.
Leadership has not agreed on the main message.
Complex material needs to be explained clearly.
An executive needs a stronger public voice.
A major change needs to be communicated.
The visible need may be a press release, presentation or media campaign. The real problem often begins earlier.
Good communications begin before the writing. They depend on clear choices, a message that works for the audience and close attention to the execution.
We decide what people need to understand and what the organization can support. Then we agree on a clear direction.
Different audiences ask different questions. I shape the message for each one and prepare the communications that follow.
I stay involved through writing, executive preparation, coordination and media outreach. Clients are not left with a strategy they have to implement alone.
From strategy to delivery
The assignment may be one important announcement or a longer communications program. I work on both the decisions and the materials.
At an early technology company, I built the communications function and helped explain a complex product to business, technology and international media.
I handled positioning, announcements, executive communications, media relations and major financing and growth milestones.
At a major research institution, I worked with researchers and leaders to identify what was significant and explain it without overstating it.
I helped find the story, prepare experts and manage the communications through publication and media response.
I have helped organizations communicate layoffs, leadership changes and other decisions affecting employees, customers and outside stakeholders.
We begin by understanding the decision and its consequences. Then we develop communications that are accurate, coordinated and useful.
Tell me what you are trying to communicate and where it is getting stuck.
Your message comes directly to me.